Effective date: [1 July 2026] · Last updated: [1 July 2026]
This Privacy Policy explains how Tradie Leads Co (ABN 74 125 065 485) ("we", "us", "our") collects, uses, stores and discloses your personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (tradieleadsco.au) or submitting an enquiry, you agree to this policy.
We may collect: your name, business name, email address, phone number, website address, and the answers you provide in our forms (such as details about your business, current marketing, and how you get leads). We also collect technical data automatically, including your IP address, browser type, pages visited and referring source, via cookies and analytics tools.
We collect information directly from you when you complete a form, request a free audit, email or call us, or interact with our website. We may also collect information from publicly available sources (such as your business website or Google Business Profile) to prepare an audit you have requested.
We use your personal information to: respond to your enquiry and provide a requested audit; deliver our services; contact you by email, SMS or phone; send marketing communications where you have consented; improve our website and services; and meet our legal obligations.
Where you provide your phone number and consent, you agree to receive text messages and phone calls from us, including marketing communications. You understand that calls may be automated, pre-recorded, or use an AI voice. Consent is not a condition of purchase. You can opt out at any time by replying STOP to any text message, asking to be removed during a call, or emailing us at [email protected]. We honour all opt-out requests promptly.
No mobile information (including phone numbers and SMS opt-in/consent) will be sold, rented, or shared with any third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared with the service providers who help us operate our messaging and CRM systems, solely to provide those services to us. Text messaging originator opt-in data and consent are never shared with any third parties.
Our website uses cookies and similar technologies (including analytics and advertising tools such as Google and Meta) to understand how visitors use our site and to improve our marketing. You can disable cookies in your browser settings, though some features may not work as intended.
We do not sell your personal information. We share it only with trusted service providers who help us run our business — including our CRM and communications platform (HighLevel), email and SMS delivery providers, analytics and advertising platforms (such as Google and Meta), and payment processors — and only so they can provide services to us. We may also disclose information where required by law.
Some of our service providers store or process data on servers located outside Australia (for example, in the United States). By providing your information, you consent to this overseas disclosure. We take reasonable steps to ensure your information is handled securely by these providers.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including through the security measures of the reputable platforms we use. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We keep your personal information only for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your information at any time (see below).
You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To make a request, contact us at [email protected]. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us, and if unsatisfied, with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Our services are intended for business owners and are not directed at anyone under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.
Tradie Leads Co
ABN 74 125 065 485
Canberra, ACT, Australia
Email: [email protected]